### Part 1: Turn on Price Tier Lock
A Tenant Admin does this once. Go to **Settings → Quote Settings**.

Click **Rate and Price Settings** to expand it.

Switch **Allow Price Tier Lock** on. It saves straight away.

### Part 2: Mark a product as eligible
Open the offering in **Product Catalog → Offerings**. In this example it's *Time Lord Enterprise*.

In the **Products** section, click **Configure**.

Under **Price Tier Lock Eligible**, tick each product whose price can be locked. Here it's *Analytics Seats*. Usage, one-time, minimum commit, discount and prepaid credit products aren't listed.

Click **Save** on the offering. Closing the drawer doesn't save it.

### Part 3: Lock the price on a quote
Open a draft quote that includes the offering. Make sure the eligible product is selected and has its quantity, for example 25 Analytics Seats for Bad Wolf Media.

On the **Prices** tab, click the **⋮** menu next to **Copy and Edit**.

Each eligible product shows the tier that matches its quoted quantity. 25 seats falls in the 11–50 tier, so the lock is **From 25, Up to ∞, at $25.00**. Tick **Lock Price**.

Done. The quote now uses an account-specific rate, *Monthly (Bad Wolf Media)*. Analytics Seats is $25.00 from 25 seats up with no upper limit, so extra seats never cost more than $25. Other products keep their original prices.

Turn on Price Tier Lock, mark a product as eligible on an offering, then lock the customer's current tier price on a quote. Example: Bad Wolf Media buys 25 Analytics Seats at $25 and locks that price for every future seat.

Lock a price tier on a quote

Frequently Asked Questions