Knowledge Base

Explore articles on building and managing a knowledge base. Learn best practices, tools, and step-by-step guides to create self-serve support, streamline documentation, and improve customer experience.

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Top software documentation tools for 2026

Oct 27, 2025

How to Build a Knowledge Base That Actually Solves Problems

Learn how to build a knowledge base that solves problems and engages users.

Aug 26, 2025

Top 9 Best Practices for Knowledge Management (2025)

Learn the best practices for knowledge management to improve info sharing, reduce questions, and build an efficient self-serve system.

Aug 26, 2025

From Friction to Flow: How Guidejar Transforms Onboarding and Support

Discover how Guidejar helps teams streamline onboarding, reduce support tickets, and build interactive step-by-step guides that users and teammates love.

Tools Customer Onboarding User Education Process Documentation

Aug 20, 2025

8 Knowledge Base Best Practices for 2025 That Actually Work

Stop guessing and start building. Learn 8 actionable knowledge base best practices to reduce support tickets, improve user experience, and drive adoption.

Aug 19, 2025

How to Build a Knowledge Base

Tired of repetitive questions? Learn how to build a knowledge base that empowers users and frees your team. A practical, actionable guide for real results.