Frequently asked questions

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    • What is an interactive product demo?

      An interactive product demo is a digital walkthrough of a software application that allows users to engage with the product in a hands-on manner. Unlike traditional video demos, interactive demos enable users to click, explore, and interact with the product in real-time, providing a more engaging and personalized experience.

    • Why are product demos important?

      Product demos are crucial as they allow potential customers to see your product in action, understand its features, and make informed purchasing decisions.

    • Is the browser extension compatible with all major browsers?

      Currently, our browser extension is designed to be compatible only with Google Chrome. We'll be supporting other major browsers soon

    • How can I share my guides with others?

      You can easily share your guides with others by generating shareable links within Guidejar, or by embedding the guides directly onto any website or platform like Notion, Webflow, Wordpress, Shopify etc.

    • Is there a limit on the number of guides I can create?

      You can create upto 5 guides on the free plan. Once you upgrade to any of our premium plans, there is no limit on the number of guides you can create.

    • Are the guides SEO-friendly?

      Yes, our guides are designed to be SEO-friendly, allowing search engines to index and discover your content. Althought, this feature is only available in our premium plans.

    • Can I add images from my desktop/drive to my guides?

      Absolutely! You have the option to create guides by uploading your own images and videos instead of using the browser extension.

    • Will I be able to get a refund if I don't like the product?

      Yes, if you cancel within the first 7 days of your subscription, we'll refund you the entire amount. No questions asked.

    • What happens if I cancel my subscription mid-cycle?

      You will still have access to the paid features until the end of the current subscription cycle. After that, your subscription will be cancelled and you will be able to use the free plan.

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