Yes. Every paid plan comes with a 7-day free trial with all of that plan’s features and its monthly AI credits. Start it from the upgrade screen after you sign up. With a work email you usually don’t need a card to start.

Your subscription starts on the plan you trialed, and you are billed from the day your trial ends. If you don’t want to continue, cancel before the trial ends and you won’t be charged.

You pay for each person who works in your Guidejar workspace. Anyone with a share link, an embed or access to your help center can read guides without a seat, and views are unlimited on every paid plan. You can add or remove seats at any time.

Yearly billing costs about the same as ten months of monthly billing, so you get roughly two months free. For example, $19 per seat a month becomes $16 per seat a month, billed once a year.

Yes. You can upgrade, downgrade or switch between monthly and yearly billing from your billing settings at any time. An upgrade gives you the new plan’s features right away.

You keep access to your paid features until the end of the current billing cycle. After that, your subscription ends and your workspace moves to the free plan. You won’t be charged again.

Every guide you created stays in your account, and your share links keep working. Paid features such as your help center, AI voiceover and video export stop at the end of your billing cycle, and come back as soon as you subscribe again.

Yes. If you cancel within the first 3 days of your subscription, we refund the full amount. Email [email protected] and we’ll take care of it.

AI credits pay for Guidejar AI: rewriting steps, voiceovers and translations. Each paid seat adds a monthly allowance, unused credits roll over and never expire, and you can top up 20,000 credits for $4.99 whenever you need more. The AI credits calculator estimates what your team will use.

Yes. Enterprise plan starts at 10 users. Contact sales to talk it through and get a custom quote.