Trainual vs SweetProcess in 30 seconds
These two share a camp, not a job. Trainual leads with “Your smartest employee just clocked in.” SweetProcess leads with “Focus on the work that matters.” Both document how a business runs and manage it across a team, so both are heavier on governance than on capturing a screenshot guide fast. But they lean in different directions.
Trainual is the training and onboarding side. You document a process, then assign it by role, test people with scored quizzes, track who finished and who passed, capture e-signatures on the exact policy version, host SCORM courses, and run a 400-plus title course library. It is a lightweight LMS with an org chart, and it is internal-only. SweetProcess is the SOP and procedure side. It captures a procedure with a Chrome extension or drafts one with SweetAI, turns it into an assignable task, runs manager approvals and sign-offs, tracks version history you can roll back, and publishes a public or private knowledge base on your own domain for staff or clients.
So the split is real: Trainual is stronger as a formal LMS, SweetProcess is more capture-oriented and more customer-facing, and it prices flat and self-serve while Trainual gates every price behind a demo. The full table and pricing math are below. There is also a third option, since neither tool captures a process fast or publishes it as a polished interactive guide, the layer both rely on you to fill by hand.
Four differences that decide it
Both document processes and manage them across a team. From there they lean in different directions.
Focus
Formal training vs procedure governance
Trainual is built around training. It bundles processes and policies into role-based paths, auto-assigns them by role, department, or location, then runs scored quizzes, tracks who finished and who passed, hosts SCORM, and ships a 400-plus title course library. SweetProcess is built around procedure governance. It turns a procedure into an assignable task, routes edits through a manager approval, records a Sign Off against the exact version, and keeps a version history you can roll back. Both assign and both check comprehension, but Trainual is the fuller LMS and SweetProcess is the tighter documentation-control loop.
Capture
One records video, the other records clicks
SweetProcess ships a real Chrome extension, Smart record, that captures every click, keystroke, and screenshot into a written procedure, the way Scribe does it. Trainual has no click-to-guide capture at all. Its built-in screen recording saves a video clip you narrate yourself, and its Chrome extension only searches your SOPs and shows completion rates, so someone still writes each step by hand. If getting a first draft of a procedure out of someone’s head quickly matters, SweetProcess has the faster on-ramp.
Reach
Internal playbook vs customer-facing knowledge base
SweetProcess publishes a beautiful public knowledge base, hosted on your own domain, that you can point staff or clients at, with search, feedback forms, and tracking. Trainual is an internal employee platform. Its custom domain on Premium skins the training portal your team logs into, and no public, customer-facing help center exists in any of its plans. If your documentation has to reach customers, SweetProcess covers that surface and Trainual does not.
Buying it
A listed price vs a demo and a setup fee
SweetProcess lists one flat, all-inclusive price: $99 a month for up to ten users, every feature included, with a 14-day trial and no credit card. Trainual hides every price behind a “Get a demo” form, charges a one-time $1,000 implementation fee, runs a four-to-six-week onboarding, and sells from a roughly ten-seat platform floor. Both bundle around ten seats, but only one lets you see the price and start on your own.
Feature-by-feature comparison
Same camp, different emphasis. Trainual leans into training and LMS; SweetProcess into capture, governance, and a customer-facing knowledge base. Grouped and side by side.
| Capability | Trainual | SweetProcess |
|---|---|---|
| Capture & authoring | ||
| Browser step capture | No — video recording only | Yes — Smart record (Chrome) |
| Desktop capture | No — screen recording clip only | No — Chrome extension only |
| AI-assisted authoring | Yes — AI builds training & tests | Yes — SweetAI drafts from a title |
| Written step-by-step document | Yes — Subjects, Topics, Steps | Yes — written procedure |
| Process & training management | ||
| Knowledge check / quiz | Yes — AI quizzes with scores | Yes — built-in Quizzes |
| Completion tracking & reporting | Yes — who finished, who passed | Yes — task completion dashboard |
| Role-based assignment | Yes — by role, department, location | Yes — assign procedures as tasks |
| Policy sign-off / acknowledgement | e-signatures — Pro+, dated to version | Sign Off — version + timestamp |
| Version history with rollback | 30 days Core, 90 Pro, unlimited Premium | Full history, roll back anytime |
| SCORM / LMS hosting | Yes — SCORM upload + hosting | No — not an LMS |
| Pre-built course library | Yes — 400+ courses (add-on) | Not available |
| Gamification | Yes — points on completion | Not available |
| Publishing & knowledge base | ||
| Internal knowledge base | Yes — company wiki + AI search | Yes — private knowledge base |
| Customer-facing / public KB | No — internal only | Yes — public KB, your own domain |
| Custom domain | Premium — internal portal only | Yes — for the KB, included |
| Interactive walkthrough output | Not available | Not available |
| Video, AI & integrations | ||
| AI voiceover / audio narration | No — records your own video | No — embed your own video |
| Downloadable MP4 export | No — hosts video | No — PDF & Word only |
| Multi-language translation | Yes — all plans | No — English only |
| MCP server (AI-tool access) | Premium only — top tier | Not available |
| SAML SSO | Premium+ | Yes — included, plus SCIM |
| Native integrations | HRIS/payroll, Slack; API on Enterprise | REST API + Zapier (1,000+ apps), SCIM |
| Pricing & buying | ||
| Free plan | No — demo-gated | No — 14-day trial only |
| Published prices | No — “Get a demo” | Yes — listed on the page |
| Entry price | Demo-gated, no public number | $99/mo up to 10 users |
| Cheapest annual entry | Demo-gated | $495/yr up to 5 users (annual only) |
| Implementation fee | $1,000 one-time | None — optional paid Migration Service |
| Seat model | ~10-seat platform floor, annual | 10-seat bundle, then +$5/user/mo |
| Self-serve signup | No — demo required | Yes — 14-day trial, no card |
These two share a camp, so plenty of rows tie: both check comprehension with quizzes, both record a signed acknowledgement, both assign and track work. They split on emphasis. Trainual wins the formal-LMS rows: SCORM hosting, a 400-plus course library, gamification, and multi-language translation on every plan. SweetProcess wins the rows a switcher usually feels first: real browser capture, a public customer-facing knowledge base on your own domain, and a listed flat price you can start on your own. And both leave the same two things on the table: no interactive walkthrough output, and no downloadable video with AI voiceover.
Verified against both vendors’ public pages and documentation, July 2026. Trainual’s own prices are demo-gated; the only public figure is its $1,000 implementation fee. Spot something out of date? Tell us and we’ll correct it.
Pricing compared
One tool lists its price; the other makes you ask for it. That gap matters as much as the number.
$99/mo
SweetProcess, up to 10 users, listed and self-serve; Trainual hides every price behind a demo
$1,000one-time
Trainual implementation fee, the one number it publishes before a sales call
$19/seat/mo
Guidejar Pro, the capture-and-publish layer, self-serve with a free plan to try
SweetProcess prices in the open; Trainual does not. SweetProcess lists one flat, all-inclusive plan: $99 a month for up to ten users (or $990 a year), every feature included, plus a $495-a-year plan for up to five, all on a 14-day trial with no card. Trainual hides every plan behind a “Get a demo” form, so the one number you can actually see is its $1,000 one-time implementation fee, paid on top of the subscription ahead of a four-to-six-week onboarding. Both sell from a roughly ten-seat floor, so a small team pays for ten either way. Neither, though, captures or publishes the guides that fill them; Guidejar does that from $19 a seat, with a free plan to try.
Prices as of July 2026. Trainual’s prices are demo-gated; SweetProcess is billed by team size on one flat plan, with the $495/yr up-to-5 plan annual-only.
Where each one genuinely wins
Neither tool is a strictly better version of the other. These are the real, checkable advantages.
Trainual: assign, test, track, and prove training
Trainual bundles SOPs and policies into role-based training paths, auto-assigns them by role, department, or location, then runs AI-built quizzes with scores and tracks who finished and who passed. It hosts SCORM courses, ships a 400-plus title library of expert-built compliance and business courses as an add-on, and gamifies completion with points. SweetProcess assigns tasks and has quizzes too, but it is not an LMS: no SCORM, no course library, no gamification. If formal training at scale is the job, Trainual is the fuller engine.
Trainual: org structure and audit-ready compliance
Trainual captures a dated e-signature acknowledgement against the exact version of a policy someone read, then exports completion and score records for an audit. Around that sits an org chart, an accountability chart, and a Delegation Planner that ties who owns what to the docs explaining how, and translation into other languages on every plan. For an HR, Ops, or L&D team that has to prove people were trained across a 25-to-1,000-person org, that is real infrastructure SweetProcess keeps lighter.
SweetProcess: real capture, a public KB, and a listed price
SweetProcess is the more approachable buy. Its Smart record extension captures clicks and screenshots into a procedure, its knowledge base publishes publicly on your own domain for clients as well as staff, and its price is flat, all-inclusive, and listed: $99 a month for ten users with a 14-day trial and no demo call. Trainual has none of the capture, no customer-facing help center, and no public price. For an SMB systemizing itself, SweetProcess removes more friction on day one.
SweetProcess: approvals, permissions, and version control
Teammates suggest edits, a manager approves before anything publishes, and every change is tracked with a full version history you can roll back at any time. Access is scoped by team, with teammate, manager, and super-teammate roles, and SSO with SCIM provisioning is included in the one flat plan rather than upsold. If controlled, governed documentation under transparent pricing is the requirement, SweetProcess is built for it.
Which tool is right for you?
Same camp, different shape. Honest recommendations based on which job is actually yours.
Choose Trainual if
- Your core job is formal training: assigning SOPs and policies by role, testing with scored quizzes, and proving completion
- You need to host SCORM courses and a pre-built compliance course library alongside your own content
- You want an org chart, an accountability chart, and a Delegation Planner tied to the docs that explain each role
- You need e-signature acknowledgements and translated training for a 25-to-1,000-person internal team
- A demo call, a $1,000 setup, and a multi-week onboarding are acceptable for a heavier, LMS-grade rollout
Choose SweetProcess if
- Your core job is documenting and governing procedures: capture, approve, sign off, and track tasks to completion
- You want a public or private knowledge base on your own domain that clients as well as staff can read
- You want to capture a first draft of a procedure in Chrome, or draft one with SweetAI, in minutes
- You need manager approvals, granular per-team permissions, and version history with rollback
- You want one flat, all-inclusive price, listed, with SSO and SCIM included and no demo call
Training teams pick Trainual. Ops teams governing procedures pick SweetProcess.
They share a camp, so the choice comes down to emphasis. Trainual is the fuller LMS: assign, test, track, prove, SCORM, and a course library, for an org that has to demonstrate people were trained. SweetProcess is the tighter, more approachable documentation system: real capture, manager approvals and sign-offs, a public knowledge base on your own domain, and a flat listed price. Neither one, though, captures a process fast or publishes it as a downloadable video or an interactive walkthrough people click through. That is the gap the third option below fills.
Both of them stop at the same place
Neither captures a process quickly or publishes it as a polished, interactive guide. Trainual records a video clip and asks you to write every step; SweetProcess captures in Chrome but stops at a written procedure. Guidejar is the capture-and-publish layer both rely on you to fill by hand. To be clear, Guidejar is not a training-management or process-governance platform: it does not assign, test, or track training, and it has no policy approvals or sign-offs. It is the tool teams use to create the guides that then live inside a Trainual- or SweetProcess-style program.
Guidejar
Guidejar takes one capture and publishes it as a Scroll View (written and screenshot-based, the way an SOP reads), as a Walkthrough View people click through with hotspots and branching, or as an MP4 export with AI voiceover. It translates into 30+ languages, and the whole library lives in a searchable, branded help center on your own domain. From $19/seat/mo billed monthly.
- One capture, published as a written SOP or a clickable walkthrough, chosen per guide
- MP4 export on the Plus plan, with AI voiceover from the Pro plan and 30+ languages
- Searchable branded help center on your own custom domain, with Ask AI
- Guidejar MCP lets an AI agent build your library and the team self-serve answers from ChatGPT or Claude, on the $25 Plus plan
Starting at
$19/mo
per seat, billed monthly ($16 billed annually), free plan to try
vs Trainual demo-gated + $1,000 setupvs SweetProcess $99/mo for 10 users
Try Guidejar freeVideo and voiceover from Plus
Export a downloadable MP4 with AI narration, which neither tool produces at any price
Translate into 30+ languages
From the Pro plan; SweetProcess is English-only and Trainual translates but has no capture to translate
A branded help center
Put the whole library on your own domain with Ask AI, on the Plus plan
Trusted by teams worldwide
How Guidejar stacks up
The rows that actually separate them, with the third column filled in.
| Capability | Trainual | SweetProcess | Guidejar |
|---|---|---|---|
| Browser step capture | No — video recording only | Yes — Smart record extension | Yes — browser and desktop |
| Interactive walkthrough output | Not available | Not available | Yes — Walkthrough View, hotspots and branching, Pro |
| Downloadable MP4 + AI voiceover | No — hosts video only | No — PDF & Word only | Yes — MP4 on Plus, voiceover from Pro |
| Customer-facing help center on your domain | No — internal only | Yes — public KB | Yes — branded, Plus plan |
| Multi-language translation | Yes — all plans | No — English only | Yes — 30+ languages, Pro |
| Assign, test & track training | Yes — scored, all plans | Yes — tasks + quizzes | No — not a training platform |
| Policy approvals & sign-off | e-signatures — Pro+ | Approvals + Sign Off | No — not a governance tool |
| SCORM / LMS + course library | Yes — SCORM + 400+ courses | Not available | Not available |
| MCP / AI-agent access | Premium only — top tier | Not available | Plus plan — $25 |
| Transparent self-serve entry | Demo-gated + $1,000 setup | $99/mo, listed | $19/seat, free plan to try |
Bringing your guides into Guidejar
From either tool, the visual how-to guides move over quickly; the training and governance records stay where they belong.
- 1
Export what you have
SweetProcess exports procedures and policies to PDF and Word, one document at a time, with no documented one-click bulk export. Trainual has no self-serve bulk export at all: its content lives in a proprietary Subjects, Topics, and Steps structure, and migration help is inbound and Enterprise-only.
- 2
Import into Guidejar
Turn those exported PDFs, Word docs, or existing screenshots into guides in a few clicks with our importer, with no all-time import cap. Anything else takes a couple of minutes to re-capture with our browser extension or desktop app.
- 3
Publish it properly
Choose Scroll View or Walkthrough View or both per guide, add AI voiceover, translate into 30+ languages, and put the whole library on a branded help center at your own domain.
“I’m really loving this product, easier to follow.”
Elizabeth Hartka
Frequently asked questions
The questions people actually search before picking one of the two.
Something else on your mind? Talk to us
Neither, in the abstract. They share a camp but lean different ways. Trainual is the fuller training platform: assign SOPs and policies by role, test with scored quizzes, track who passed, host SCORM, and run a 400-plus course library, all internal. SweetProcess is the more approachable SOP system: capture a procedure in Chrome, run manager approvals and sign-offs, publish a public knowledge base on your own domain, and pay one flat listed price. Choose Trainual for formal training at scale, SweetProcess for documenting and governing procedures. Neither captures fast or publishes interactive guides, which is where Guidejar comes in.
SweetProcess, and it is the only one that publishes a price. Its flat, all-inclusive plan is $99 a month for up to ten users (or $990 a year), plus a $495-a-year plan for up to five, every feature included. Trainual hides every price behind a “Get a demo” form, so the one public number is a $1,000 one-time implementation fee on top of the subscription, ahead of a multi-week onboarding. Both sell from a roughly ten-seat floor. Guidejar, if you only need the capture-and-publish layer, starts at $19 a seat with a free plan.
Neither has a permanent free plan. SweetProcess offers a 14-day free trial with no credit card and a 30-day money-back guarantee, then it is paid. Trainual has no free plan and, on its current pricing page, answers “can I try before committing?” with “book a demo,” so a self-serve trial is not offered today. Guidejar has a genuine free plan (5 guides, 1 user, watermarked) alongside paid plans from $19 a seat.
SweetProcess does; Trainual does not. SweetProcess’s Smart record Chrome extension captures every click, keystroke, and screenshot into a written procedure. Trainual has no click-to-guide capture: its built-in screen recording saves a video clip you narrate yourself, and its Chrome extension only searches SOPs and shows completion rates, so someone still writes each step by hand. Guidejar captures from the browser and the desktop, and turns each capture into both a written guide and a clickable walkthrough.
SweetProcess. It publishes a public or private knowledge base on your own domain, for clients as well as employees, with search and feedback forms. Trainual is an internal platform: its custom domain on Premium hosts the training portal your staff log into, and there is no public, customer-facing help center in any of its plans. Guidejar also publishes a branded help center on your own domain, and adds AI voiceover, interactive walkthroughs, translation, and Ask AI ticket deflection.
Both do, and this is a genuine tie. Trainual builds AI quizzes with scores and captures dated e-signature acknowledgements against the exact policy version. SweetProcess has a built-in Quiz feature and a Sign Off that records the version and timestamp a teammate acknowledged a policy. Trainual layers on SCORM hosting and a course library that SweetProcess does not have; SweetProcess adds a manager approval workflow before anything publishes. Guidejar has neither quizzes nor sign-off, and does not pretend to.
No, neither. Trainual hosts video you record and upload, and SweetProcess lets you embed your own video, but neither exports a downloadable MP4, adds AI voiceover, or publishes an interactive walkthrough a viewer clicks through. Guidejar turns one capture into a Walkthrough View with hotspots and branching from the Pro plan, exports a downloadable MP4 with AI voiceover from Plus, and puts the whole library on a branded help center. It is the create-and-publish layer that feeds a Trainual or SweetProcess program.
