Frequently asked questions
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What is an interactive product demo?
An interactive product demo is a walkthrough of a software application that allows users to engage with the product in a hands-on manner. Unlike traditional video demos, interactive demos enable users to click, explore, and interact with the product in real-time, providing a more engaging and personalized experience.
Is the browser extension compatible with all major browsers?
Our browser extension is designed to be compatible with all chromium browsers like Google Chrome, Brave and Microsoft Edge. We also have a desktop app for Windows and Mac that you can use to record demos for desktop applications.
Are the guides SEO-friendly?
Yes, our guides are designed to be SEO-friendly, allowing search engines to index and discover your content. Although, you can disable indexing if you do not want your guides to appear in search results.
Can I invite my team members to collaborate on my guides?
Absolutely! Guidejar supports team collaboration by allowing you to invite team members to your workspace. You can assign roles to control access levels, ensuring that each member has the appropriate capabilities.
Can I embed the guides (or) demos into my website or help docs?
Yes! Guidejar lets you easily embed your demos into any website or help docs using a simple code snippet. You can even directly copy and paste how-to guides in apps like Notion, Google Docs etc.
Is there a limit on the number of guides I can create?
With the free plan, you can create upto 5 guides. Once you upgrade to any of our paid plans, there is no limit on the number of guides you can create.
What happens if I cancel my subscription mid-cycle?
You will still have access to the paid features until the end of the current subscription cycle. After that, your subscription will be cancelled and you will be downgraded to the free plan.
What will happen to my guides if I cancel my subscription?
The guides you've created will still be available in your account. However, you will not be able to access the paid features like Help Center, AI voiceover etc.
Will I be able to get a refund if I don't like the product?
Yes, if you're not satisfied with the product and cancel within the first 3 days of your subscription, we'll refund you the entire amount. No questions asked.
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